MyMall Rewards FAQ

General

IS THERE A FEE TO ENROLL IN THE PROGRAM?
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HOW TO ENROLL IN MYMALL REWARDS PROGRAM AND START ACCUMULATING POINTS?
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WHAT BENEFITS DO I HAVE AS A CLASSIC MEMBER? AS A PLUS MEMBER?
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HOW WILL I KNOW I HAVE REACHED PLUS STATUS?
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DO I NEED TO KEEP COLLECTING POINTS TO MAINTAIN MY PLUS MEMBERSHIP?
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WHAT IS THE YEARLY DOUBLE POINTS DAY? HOW CAN I USE IT?
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WHAT ARE THE BENEFITS THAT I GET ON MY BIRTHDAY?
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WHAT IS THE YOUTH PROGRAM?
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HOW CAN I KNOW MORE ABOUT THE YOUTH DISCOUNTS?
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HOW CAN I SIGN UP TO THE YOUTH PROGRAM?
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HOW DO I BENEFIT FROM THE YOUTH PROGRAM DISCOUNTS?
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HOW MANY DISCOUNTS DO I GET PER DAY?
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DO I NEED TO SHOW MY PHYSICAL OR DIGITAL CARD EVERY TIME I WANT TO COLLECT POINTS?
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CAN I SHARE MY ACCOUNT WITH ANOTHER PERSON?
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CAN I GIVE MY POINTS TO SOMEONE ELSE?
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CAN I USE BOTH A PHYSICAL AND DIGITAL CARD?
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WHERE CAN I SHARE FEEDBACK ON MYMALL REWARDS PROGRAM?
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CAN I SHARE MY ACCOUNT WITH ANOTHER PERSON?
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Points Earning

HOW DO I EARN POINTS IN MYMALL REWARDS?
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DO MY POINTS HAVE AN EXPIRY DATE?
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WHAT ABOUT THE CENTS I SPEND? DO THEY COUNT?
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CAN I EARN POINTS AT ANY LEMALL STORE?
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WHAT HAPPENS IF I WANT TO REFUND A CERTAIN PURCHASE?
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DO I EARN POINTS IF I PURCHASE A LEMALL GIFT CARD?
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WHEN WILL THE POINTS EARNED SHOW IN MY ACCOUNT?
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HOW MUCH TIME DO I HAVE TO CLAIM MY MISSING POINTS?
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Points Redemption

HOW DO I REDEEM MYMALL REWARDS POINTS?
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DOES THE GIFT CARD EXPIRE?
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HOW AND WHERE DO I REDEEM MY GIFT CARD?
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CAN I EARN MORE THAN 1500 POINTS AT A TIME? IS THERE A LIMIT TO HOW MANY GIFT CARDS I REDEEM?
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HOW DO I KNOW WHEN I’VE REACHED 1500 POINTS?
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DO I HAVE TO USE MY PLUS CARD TO RECEIVE THE PLUS-MEMBER BENEFITS
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